Help
Plain answers to the questions we get most. Can't find yours? Call 0423 066 648.
How is the delivered price worked out?
The material price at the quarry, plus freight for your exact address: road distance for the whole run, load and tip time, today's diesel and the truck that suits your site. It's worked out live, so you see it in seconds.
Does the price include GST?
Material prices at the quarry are shown ex GST. Your delivered price shows GST and includes it in the total.
How long is a price good for?
7 days. Freight moves with fuel, so after that we price it again.
What if I order too much or too little?
You're charged on the weighbridge tonnes on the docket, at the price per tonne you were quoted. Our calculators add 10% for waste and settling.
Can a truck get into my place?
A truck and trailer is about 19 m long and needs room to drive in, tip and turn. If it can't, we price a rigid tipper. Not sure? Choose "Not sure" and we'll check with you when we call.
What is a card hold?
A hold reserves the amount on your card. It isn't a charge. After delivery we charge the weighbridge tonnes at the price shown and release the rest. An unused hold drops off your card after about 7 days.
When will it arrive?
You choose a morning or afternoon. It's a requested window until we call to confirm the day and the truck.
Is there a minimum order?
Most products don't have one. Some decorative products have a 12 t minimum, shown on the product.
Where do you deliver?
Central West NSW, the Blue Mountains and western Sydney. If we can't price your address online, ask us for a quote.
Can I change or cancel?
Call 0423 066 648.
Can I talk to someone about a price?
Yes. Beside every price there's "Want to talk about this price?": call, text, or ask us to call you back. Or call Will on 0423 066 648.
Do you have trade accounts?
Yes. Approved trade accounts get our standard price on account. Apply on the Trade accounts page.